What Terminal is El Al Airlines at BOS – Boston Logan International Airport

As you arrive at El Al Airlines BOS Terminal, you will want to know how to navigate the facility with ease. Whether you are flying into Boston or flying out of it, understanding the terminal’s layout and amenities will help you make the most of your time before your flight.

In this text, let’s walk you through the essentials of El Al Airlines Boston Terminal, from check-in and security to dining and shopping options. With this information, you will be able to plan your airport experience with confidence and start your journey feeling relaxed and prepared.

Let’s get straight to the facts!

El Al Airlines Terminal at BOS
Terminal E (International Arrivals)	Terminal E (International Departures)

El Al Airlines BOS Airport Terminal in Detail

Airport Name	Boston Logan International Airport
Airport Code	BOS
ICAO Code	ELY
IATA Code	LY
Airport Address	East Boston, MA 02128, United States
Airport Contact Number	+1 800-235-6426
Working Hours	24 hours
City	East Boston
Country	United States

About Terminal E – Features and Passenger Services

Terminal E at Boston Logan International Airport is the international terminal, primarily used for international flights and long-haul flights to Europe, Asia, the Middle East, and other destinations outside the United States. Located on the eastern side of Boston Airport, adjacent to the other terminals (A, B, and C), it specifically handles the arrivals and departures of El Al Airlines.

It is connected to the main terminals through the airport’s shuttle bus service and can be accessed by foot via the Terminal E connector or by car through the parking garages.

The Terminal consists of three levels:

Level One (Ground Level)	Level Two (Ticketing & Check-in)	Level Three (Departure & Boarding Gates)
This level is mainly used for arrivals and baggage claims. There are also customs and immigration facilities for international arrivals. Passengers arriving at Terminal E go through customs here before exiting the terminal. Various ground transportation options, including taxis, buses, and the Silver Line T (Bus Rapid Transit) service, are available on this level.	This level is where passengers can check in for their international flights, drop off luggage, and go through the initial stages of security screening. There are also some dining and shopping options on this level.	The third level is where most of the departure gates are located, along with access to airside amenities like more shops, lounges, and eateries. The security checkpoint for departures is located on this level, and once passengers pass through security, they can access the gates for their flights. Terminal E has 20 boarding gates (Gates E1 to E20).

Since Terminal E is the primary international terminal, it offers a variety of services to cater to international travelers, including:

• Customs and Immigration facilities for arrivals and clearances.
• Global Entry kiosks to speed up immigration for eligible passengers.
• Access to exclusive lounge facilities (only eligible passengers can utilize).

Restaurants & Dining, Shops, and Amenities

Passengers can find a selection of food options at Terminal E, ranging from quick-service eateries to sit-down restaurants. Options include local favorites as well as international brands. In addition, there are a variety of shops, including duty-free, tech stores, newsstands, and souvenir shops.

RESTAURANTS AND DINING OUTLETS
Dunkin’ Terminal E Level 1 Arrivals Hours: 24 Hours Located: Pre-Security	Boston Harbor Distillery E Terminal E Level 3 Departures Hours: 12p – 30 mins before last departure Located: Post-Security	Dine Boston Cafe E Terminal E Level 3 Departures Hours: 1p – 9p (Closed Tuesday & Wednesday) Located: Pre-Security
Dine Boston Restaurant E Terminal E Level 3 Departures Hours:1p – 9p (Closed Saturday & Sunday) Located: Pre-Security	George Howell Coffee E Terminal E Level 3 Departures Hours: 5a – 30 mins before last departure Located: Post-Security	Green Express E Terminal E Level 3 Departures Hours: 9a – 30 mins before last departure Located: Post-Security
Legal Sea Foods E Terminal E Level 3 Departures Hours: 5a – 30 mins before last departure Located: Post-Security	Monica’s Mercato E Terminal E Level 3 Departures Hours: Monday to Friday: 6a – 30 mins before last departure //Sat & Sun: 10:30a – 30 mins prior to last departure Located: Post-Security	Peet’s at Night E Terminal E Level 3 Departures Hours: 11a – 30 mins before the last departure Located: Post-Security
Peet’s Coffee E Terminal E Level 3 Departures Hours: 5a – 30 mins before last departure Located: Post-Security	Sal’s Pizza E Terminal E Level 3 Departures Hours: 7a – 30 minutes before the last departure Located: Post-Security	Stephanie’s E Terminal E Level 3 Departures Hours: 6a – 30 mins before the last departure Located: Post-Security
Vino Volo E Terminal E Level 3 Departures Hours: 2p – 10:30p Located: Post-Security	Wahlburgers E Terminal E Level 3 Departures Hours: 7a – 12a Located: Post-Security	Wow Bao E Terminal E Level 3 Departures Hours: 6a – 30 mins before last departure Located: Post-Security
Vineyard Grille E Terminal E Level 2 Departures Hours: 1p – 9p Located: Post-Security
SHOPS AND RETAIL STORES
Hudson E Terminal E Level 1 Arrivals and Departures Hours: 24 Hours Located: Pre-Security	Massachusetts State Lottery E Terminal E Level 1 Arrivals Located: Pre-Security	Boston Duty Free E Terminal E Level 3 Departures Hours: 5:00 am-30 minutes before last departure Located: Post-Security
Boston Duty Free Beauty Boutique E Terminal E Level 3 Departures Hours: 5 AM – 30 Minutes Before Last Departure Located: Post-Security	Boston Duty Free Spirits and Tobacco E Terminal E Level 3 Departures Hours: 5:00 am-30 minutes before last departure Located: Post-Security	Dufry – Duty Free E Terminal E Level 3 Departures Hours: 2 hours Before First departure – 30 Minutes Before Last Departure Located: Post-Security
Dufry Connoisseur E Terminal E Level 3 Departures Hours: 2HR before the first departure – 30 minutes before the last departure Located: Post-Security	Hudson Nonstop E Terminal E Level 3 Departures Hours: 2hr before first departure – 30 minutes before last departure Located: Post-Security	FuelRod E Terminal E Level 3 Departures Hours: 24 hour Located: Post-Security
InMotion E Terminal E Level 3 Departures Hours: 6 AM – 30 minutes before last departure Located: Post-Security	InMotion Entertainment E Terminal E Level 3 Departures Hours: 6a – 30 mins before last departure Located: Post-Security	iStore E Terminal E Level 3 Departures Hours: 2HR before first departure-30 minutes before last departure Located: Post-Security
Travel + Leisure E Terminal E Level 3 Departures Hours: 2p – 9p Located: Pre-Security	FuelRod E Terminal E Level 2 Departures Hours: 24 hour Located: Post-Security
OTHER AMENITIES
Kidport	LEX Kiosk	Kids Play Areas
Pet Relief Area	SmarteCarte	Airlines Lounges
Cash to Credit	Airlines’ Offices	Santander ATM
Assisted Care	Family Restrooms	Wifi and Internet
MBTA Ticket Machine	Military Travel	Multimedia & Games
Bank of America ATM	Global Entry Office	Parking Pay Station
Hydration Station	Elevator to Delta Sky Club	Accessibility Services
Ground Transportation	Device Charging Stations	ICE Currency Services USA

Get To and From Logan International

To move to and from Logan International Airport, passengers have a wide variety of options, which include the Logan Express, Public Transportation, On-Airport Shuttle, Car Rentals, and the list goes on. Depending upon your needs and preferences, you can opt for any of the options that satisfy your transfer needs. Here are the available choices:

Logan Express	Public Transport	On-airport Shuttle
Bus Locator	Private Bus Service	Ride Apps/Uber/Lyft
Taxi and Limos	Water Transport	Car Rentals/Share

Parking at BOS: Explore the Options

Passengers driving to the airport have convenient parking options. BOS is equipped with several parking spots, allowing travelers to safely let their vehicles stay until they come back. The options you have include:

Central Parking Garage	It offers easy access to all the passenger terminals (A, B, & C) at Boston Logan International Airport. Passengers can get to the central parking garage via the pedestrian bridges located on level four. If need be, just follow the directional signage at the garage to park your vehicles close to your terminal. Here, you get the option to park on an hourly basis and daily as well.
Terminal B Parking Garage	Terminal B parking garage offers parking at a convenient rate to the passengers driving to BOS. The rates are as follows:
	0 to 1 hour	$9.00
	1 hour – 2 hours	$23.00
	2 hours – 3 hours	$28.00
	3 hours – 4 hours	$32.00
	4 hours – 7 hours	$36.00
	7 hours – 24 hours	$41.00
	1 day and 0 – 6 hours	$62.00
	1 day and 6 – 24 hours	$82.00
	Each additional day	$41.00
	Additional day 0 – 6 hours	$21.00
	Lost parking ticket fee:	Parking fee + $5.00
Economy Parking Garage	Upon your arrival at Boston Airport, please follow the directional signs to reach the economy parking garage. You can utilize the shuttle service to access the passenger terminals. The rates of parking in the Economy Lot are:
	0 to 1 hour	$9.00
	1 hour – 2 hours	$22.00
	2 hours – 3 hours	$24.00
	3 hours – 4 hours	$27.00
	4 hours – 24 hours	$32.00
	1 day and 0 – 6 hours	$48.00
	1 day and 6 – 24 hours	$64.00
	Each additional day	$32.00
	Additional day 0 – 6 hours	$16.00
	Lost parking ticket fee:	Parking fee + $5.00

Get to Know El Al Airlines: Functioning & Offerings

El Al Airlines offers its passengers the convenience they seek, which means, any service you want at the terminal will be made available to you. Whether you want to make changes to your flight ticket, get a completely new booking, check in for your flight departures, or access special services, El Al executives will help you get done with the needful. Having a list of the essential services never hurts anyone, does it? So, here it is!

Ticketing & Cancelation

Are you not sure about how El Al Airlines air travel works? Do you need more information before you head to book yourself a flight reservation with them? If yes, you must not stress out. Just visit the airline’s ticketing counters at the El Al Airlines BOS Terminal departures and look for the airline experts. Speak with one of them to know about their travel rules, the destinations they serve, restrictions associated with their fare types, and much more. After you have sought the answers, you can ask the expert to book a ticket on your behalf.

In addition to ticketing, El Al Airlines allows its passengers to cancel their flight reservations. But, before actually canceling your ticket, you must familiarize yourself with the airlines’ cancelation rules and restrictions. Knowing whether you are entitled to a penalty or eligible for a refund will also make a big difference in your finaldecision. 

Check-in & Cabin Upgrades

There are a few options to check in for your flight departures with El Al Airlines, which include online check-in, airport counter check-in, and self-service kiosk check-in. The first and foremost option is available on the official site of El Al Airlines a few hours before the scheduled departure date. The second and third options are available approximately three hours before the flight departure timings right at your departure terminal.

Besides, at the check-in counters, passengers also have the choice to upgrade their cabin classes. If you have not yet gotten an upgrade, you can do so simultaneously. Getting an upgraded seat means, getting your hands onto exclusive facilities like priority check-in and boarding, extra luggage allowance, additional in-flight entertainment options, and a lot more other amenities.

Lost and Found Assistance

Matters related to lost, delayed, and damaged luggage issues are actively handled at the lost and found counters of El Al Airlines available at both, the arrivals terminal and the departures one as well. As soon you encounter such a situation, you can follow the directional signage and locate the lost and found desk. After speaking with an airline personnel, you will know what details and documentation to provide in order to proceed with the complaint. Make sure you have everything that the airline requests to accept your claim.

Special Assistance/Services

Passengers in need, disabled passengers, passengers with limited mobility, physical impairments, reduced activity, etc can avail of special assistance offered by El Al Airlines. If you are one such traveler who seeks additional care and support during his journey, it’s best to get in touch with your airline at the earliest and talk to them about your needs. This will allow the airline to arrange the necessary service for you and provide it right upon your arrival at the airport. Special assistance may include access to wheelchairs, stretchers, oxygen masks, medical aid, first aid kits, or any other medical equipment.

Information/Customer Care Desks

It’s very uncommon for passengers to not face any challenges while traveling, which is why there are dedicated information desks as well as customer care counters at the El Al Airlines terminal of BOS Airport. If you have any questions regarding your air travel, directions, services, travel rules, airport rules and restrictions, and more, you can head straight to any of the desks and speak with the airline personnel. In such manner, you will have prompt answers to urgent matters and your trip won’t be interrupted just because of some minor confusion.

A List of Additional Offerings by El Al Airlines

Apart from the necessary services mentioned above, El Al Airlines offers a variety of optional services as well, available to passengers in need. These can range from unaccompanied minor services to pet travel and more.

Flying with Kids	Flying Pregnant	Medical Air Transport
24*7 Customer Care	Voucher Balance	Baggage Claims
Invoice Recovery	Carriage of Animals	Earning Points
Redeeming Points	Matmid Frequent Flyer	Lounge Entries
Points Purchase	Donating Points	Credit Cards
Multiple Cabin Classes	New Chef’s Menu	In-flight Entertainment
Travel Authorization	Wifi Onboard	Booking Management

Ways to Speak with El Al Airlines Executives

There are times during air travel when the passengers require direct assistance from the airline personnel. For such times, having the contact details handy becomes mandatory. Regardless of what the subject of your inquiry is, you can use the following methods to connect.

Official Website	https://www.elal.com/
Contact Number	(800) 223-6700
Social Media Channels
Twitter	https://twitter.com/EL_AL_ISRAEL
Facebook	https://www.facebook.com/ELALGlobal
YouTube	https://www.youtube.com/user/elal
Instagram	https://www.instagram.com/elalisrael

El Al Airlines BOS Boston Logan International Airport Terminal Map

Lastly!

Passengers flying with El Al Airlines BOS Terminal are likely to experience an exceptional air travel experience, given that the airlines and the airport, together contribute to providing a wide variety of services and amenities. Nevertheless, this doesn’t guarantee that you will not face any difficulties but this ensures that even if you fall under unwanted circumstances, you will always have the airline representatives standing by your side. So, make sure you connect right on time and get the help you need.

Questions and Answers!